Welcome to InterFulfillment Customer Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Forest fires have caused the town of High Level, Alberta to be evacuated. As emergency workers continue efforts to the contain the fire, carrier service to and from High Level, Peace River and Fort Vermilion, Alberta, will be delayed. Our thoughts and prayers are with all those impacted by the fires and for the emergency workers who are on the scene.


Upon opening a support ticket, please ensure that you check your email SPAM Folder for any replies or correspondence.

During 2019 we are closed on the following days due to Holidays. Any tickets generated on these days will be replied to as soon as possible once we resume operations on the following business day.
New Year's Day - January 1st
Family Day - February 18th
Good Friday - April 19th
Easter Monday - April 22nd

Victoria Day - May 20th
Canada Day - July 1st
Civic Holiday - August 5th
Labour Day - September 2nd

Thanksgiving Day - October 14th
Christmas Day - December 25th
Boxing Day - December 26th
Official 2019 Canada Post Holidays which InterFulfillment is open but will not be able perform typical Canada Post pick-ups until the following business day.
Remembrance Day - November 11th
For full details on Canada Post closures and scheduled holiday service interruptions by area please visit: https://goo.gl/ryXLhz

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Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

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We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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